Tech Support Centers for Families

IUSD operated four locations throughout the Spring for in-person hardware support and for devices to be returned or exchanged.  Due to decreased summer staffing and a dwindling volume of requests, these centers will no longer operate as of July 2nd.  If you are having a problem with a device you borrowed for Summer School, please email helpdesk@iusd.org and we'll arrange for a time and place to help you. or swap your device.

If you have non-hardware related questions, please stay home and contact us via the methods below.

Remote Support Options:
Search our knowledgebase, which includes hundreds of how-to articles at:  support.iusd.org
Email us anytime: helpdesk@iusd.org
Call us between 7 am - 4 pm at 949-936-5060

Chromebooks checked out for Emergency Distance Learning were due June 12.  Full return details can be found here: Chromebook Returns - Emergency Distance Learning June 2020

Summer School Returns

If you checked out a device or were granted an extension for Summer School, your device is due back July 27th.  No further extensions will be granted.  You may not hold onto it until school reopens.  These devices were loaned out from a handful of schools and we need to collect them back to prepare for school reopening in August.  We will handle checkouts for the 20/21 school year directly from your enrolled school site.