WHAT IS THE PURPOSE OF THIS TUTORIAL?

In Canvas you can add contact methods to receive notifications. Contact methods allow you to select how you want to be notified when various events occur within a course. Canvas supports notification through email, SMS text message, and various web services.

Once you add contact methods, you can set your own Notification Preferences to select how often you want to be notified of course events.

**Note: SMS notifications are only available for Announcements and Grading notification types.

Step 1: Open User Settings

• In Global Navigation, click Account
• Click Settings

Step 2: Add Ways to Contact

• In the Ways to Contact sidebar, your account displays the default email associated with your account, if any. However, if you want to add an additional email address, click Add Email Address

• If you have multiple Canvas accounts, you can view the Add icon, which allows you to merge the address with another Canvas account that uses the same email address.

• If you want to add SMS text messages as a contact method, click Add Contact Method

Step 3: Title

• Canvas does not send notifications to communication channels that have bounced, which means the channel can no longer attempt to generate or send a notification. Bounces can occur from invalid addresses (caused by address typos, changed addresses, etc.) or blocked servers. In User Settings, Canvas may display the following icons to indicate a contact method's status:

• Warning: indicates a bounced contact method. To correct the error, you can remove then re-add the contact method to your profile

• Check Mark: notifies you of an unconfirmed email address

• To delete a contact method, click the Delete icon

This document was created for Irvine Unified School District by the Information Technology Department.

If you have any questions, submit a new ticket or email us at helpdesk@iusd.org. 

Last Updated 5/30/23 EE